Archive for May, 2011

Company Settles With FTC In Minn. Security Breach

By Jordan Kwok - Last updated: Tuesday, May 3, 2011

The company that allegedly failed to protect the personal information of 500 Minnesota employees and 37,000 consumers nationwide has settled with the Federal Trade Commission. Texas-based Lookout Services was hired by the state of Minnesota under Gov. Tim Pawlentys administration. In 2009, weaknesses were discovered in the companys practices, and information like employees birth dates [...]

An Interview with David Richardson, Ombudsperson at Kaiser Permanente

By Savannah Bowes - Last updated: Sunday, May 1, 2011

When I arrived at my hospital in California, I immediately hit it off with the ombudsperson here. Kaiser Permanente, as it turns out, has a very unique ombuds programs for the health care system. As a conflict resolution nerd, I was very interested in learning more. Going back to my theme about looking outside traditional [...]